Dear Mr, Minglani,

We want to take this occasion to tell you how much we have enjoyed our wonderful three-week trip which you
arranged for us in India. Everything has gone like clockwork and all connections have been perfect. We will definitely 
use your services again and we will recommend your company to our friends.

We also want to take this opportunity to tell you what a wonderful driver you assigned to us for two weeks, Mr. Parvesh .
He has been the highlight of our trip. We can't tell you enough how much we appreciate his services. Please allow us to
explain why we feel so strongly about him.

1. First of all, he is an excellent driver. We have always felt safe with him at the wheel. He is very careful, follows the 
speed limits and is especially skilled in heavy traffic.

2. His knowledge of the roads is exceptional. He never needs to refer to a map.

3. Every morning we have a clean car inside and out. He is always looking out for our comfort.

4. He is always punctual. He is always ready to go when we are.

5. He speaks good English. Since we don't know Hindi, he readily answers any questions we may have in English. It    has been a pleasure to converse with him for two weeks.

6. He is a friendly, congenial, courteous man who has made us feel very much at home in India.

7. He is very patient and helpful. He has always done more than we could expect. He has waited many hours for us while we have enjoyed the sights. He has stopped for us to take photos whenever we've asked. He has been helpful in finding Internet sites for us. He has taken us to the restaurants of our choice. These are just a few of his many services.

We wanted you to know what a wonderful employee you have in Mr. Parvesh. Any tourist who has his services will be fortunate.

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