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Thank you and your excellent staff for making our North India holiday memorable - Tony & Cheryl - Australia

----- Original Message -----
Sent: Friday, April 11, 2008 4:24 AM
Subject: A big thank you from us

 
Dear Sanjeev,
now we are back to normal and have settled down into our own lives, we would both like to take this opportunity to thank you and your excellent staff for making our holiday memorable.  Right from our first contact with your company everyone was efficient and understanding of our requests and needs and replied with updated information very quickly.  The bookings were all in place and our whole trip went smooth as silk,  notwithstanding India Standard Time as explained to us by one of your very excellent local managers.  We found the whole journey a great wonder to us and we are overawed by the manner in which your people continued to assist us and make the time spent in each place an absolute treasure.
 

The drivers, Mukesh in particular were very excellent as well as the driver from Amritsar Mr Singh.  Please pass on our compliments to them and thank them for making the roads in India a great journey for us.    

The guides in each place were excellent and gave us a wealth of information.  Just a small comment on the young guide in Varanassi, he was very immature and should perhaps be considered used for younger persons rather than more mature people.

The local manager in Varanassi Mr Ahmed, was most helpful with the Train dilemma and solved the problem right on the station just minutes before leaving.  We were most appreciative of this and the Train journey from that point went extremely well.   

All our hotels were great, apart from the one in Dharamasala which was under renovation.

A couple of small feedback items for your future guests that might assist.

Once again Sanjeev,  we would like to thank you all very much,  we had the most wonderful journey to India, your company did a marvellous job of our bookings, dovetailing everything together so that it ran like clockwork.  We have already passed on your details to many of our contacts and hope that you company continues to prosper.   

Kind regards

Tony and Cheryl

 

 


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